Shipping policy

Shipping & Delivery

We partner with trusted South African courier companies to ensure your orders are delivered safely and efficiently to your doorstep or nearest collection point.

We offer FREE nationwide delivery on all orders above R1000.

Delivery Timeframes

• Orders are processed within 1–2 business days
• Delivery takes 1–3 business days (Monday to Friday)
• Delivery times may vary slightly for outlying or remote areas

Order Tracking

Once your order has been shipped, you will receive a confirmation via email or SMS with your tracking number and tracking link.

You can use this to follow your order in real-time.

Courier Partners

We work with reliable courier services including:

• The Courier Guy – delivers directly to your home or selected address
• PAXI – delivers to your nearest PEP store for collection

Delays

While we aim to deliver within the stated timeframes, occasional delays may occur due to high demand or location-specific factors.

If you have not received your order within 8 business days, please contact us:

📧 0000art.infinitystore@gmail.com
(Use your order number as the subject line)